At Acumen By Shikder, we want you to be completely satisfied with your purchase. If you are not satisfied with your order you should follow below policy for return or exchange.

• Eligibility: Products may be returned or exchanged within 7–14 days of delivery, provided they are unused, in original packaging, and accompanied by proof of purchase.
• Non-Returnable Items: Certain categories such as perishable goods, personal care items, and customized products are not eligible for return or exchange.
• Process: To initiate a return or exchange, customers must contact our support team with the order details. Once approved, items should be shipped back to the designated address.
• Refunds: Approved returns will be refunded to the original payment method within 5–10 business days after inspection.
• Exchanges: If the requested item is in stock, we will dispatch the replacement once the returned product is received and verified.